HANGULPRO / SUPPORT

SUPPORT

Questions, bugs, or feedback about HANGUL PRO? Email us and we will get back to you.

CONTACT

support@hangulpro.site

We usually reply within a few business days.

PLEASE INCLUDE

  • What happened, and what you expected
  • Your device (iPhone, Android or web) and app version
  • How you sign in (Google, Apple or email) and the email on the account
  • A screenshot, if it helps

COMMON QUESTIONS

I did not receive the sign-in code

Check your spam folder. The code is valid for 10 minutes. You can ask for a new one after a minute, up to 5 times an hour. If it still does not arrive, email us from the same address.

I bought Premium but it is not unlocked

Sign in with the same account you used to buy, then open Settings and tap Restore Purchases. Purchases are made with your Apple or Google account, so the store account must be the same. If it still does not unlock, email us with your order receipt.

My progress is missing on another device

Progress is saved to your account, so sign in with the same sign-in method and account on both devices, and make sure you are online.

When does the daily check-in reset?

Every day at midnight Korea time (KST, 00:00), wherever you are.

How do I delete my account?

Open Settings in the app and choose Delete Account, or use the account deletion page below. Deletion is permanent.

I found a wrong translation or word

Thank you! Email us the word and the language, and we will fix it in an update.

RELATED PAGES

Privacy Policy | Delete Account

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